THE PRESENT GENERAL CONDITIONS OF SALE DISCIPLINATE THE METHODS AND CONDITIONS OF SALE OF THE PRODUCTS MARKED (FOLLOWING INDICATED AS PRODUCTS) BY STRADING SRL UNIPERSONALE AND INHERENT TO THE MONDOARREDA.COM SITE.
Unless otherwise indicated, the prices of products published by STRADING must be understood as inclusive of VAT.
The prices of products from time to time published by STRADING cancel and replace the previous ones and are subject to the actual availability of the products.
The products are not supplied on trial.
Some of the products need assembly.
The measures indicated in the data sheet of the various products produced may have a tolerance of plus or minus 5%
By sending an order electronically, the customer automatically confirms that he has read these terms and conditions of sale and accepts them in full.
A 1 year statutory warranty is provided for holders of VAT numbers and 2 years for final consumers
Any damage or shortcomings must be reported within 10 days of delivery and no complaints will be accepted beyond these terms.
Cash on delivery (Italy only) If you choose cash on delivery, the order will be paid only upon delivery, cash (for amounts up to € 2999) or cashier's check (not bank). The cash on delivery option provides for an expense reimbursement of 3% of the total to be paid + € 10. In the event of orders over € 500 you must still pay the shipping costs by bank transfer while the balance will be paid on delivery
Bank transfer in advance In case of payment by bank transfer in advance, the sending of the order is made only at the time of actual crediting on the STRADING c / c, which must take place within 5 working days from the order date. If you urgently need to make the bank transfer in BIR mode (bank transfer urgently) so that we see it immediately in the day and not after 1-2 days. The purpose of the bank transfer must include the identification of the order, which is issued in the order confirmation email. The bank details on which to make the wire transfers are: RECIPIENT BANK: STRADING SRL UNIPERSONALE CAUSAL: order n° ...... BANK: INTESA SAN PAOLO SPA IBAN: IT98Y0306950370100000006962 BIC/SWIFT: BCITITMMXXX
Paypal / Credit card In caso di pagamento tramite PayPal l’acquirente verrà reindirizzato sul sito PayPal dove potrà completare l'ordine ed effettuare il pagamento accedendo al proprio conto (inserendo l'indirizzo e-mail personale e password) oppure, in caso non abbia già un conto PayPal, potrà procedere al pagamento tramite carta di credito. PayPal tutela le informazioni dell'acquirente in quanto non viene passata a terzi nessuna informazione finanziaria.
The fulfillment of the order by STRADING is equivalent to confirmation and acceptance of the same. STRADING reserves the right not to accept incomplete orders, not properly completed. In case of non-execution of the order by STRADING (if the same is due to unavailability of products ordered by the Customer) STRADING will inform as soon as possible the Customer, reimbursing the sums already paid by them in respect of the supply not performed . In this case, the Customer will not be entitled to any compensation or compensation of any kind. In case the customer decides to cancel an order for which he has already paid a deposit, this will be retained by STRADING as a penalty.
METHODS AND DELIVERY TIMES
Deliveries are normally made by courier to the street level except that you choose the option of delivery to the plan that has a surcharge of 40% on the shipping price. Delivery times are calculated from the receipt of payment (immediate for payments by credit card, Paypal and cash on delivery, variable if made by bank transfer) are fixed within 5 working days unless otherwise specified in the product sheet and except in the period from August 10th to August 28th where the Strading warehouses may be closed on some days for holidays. For orders placed during this period, we recommend contacting us to confirm shipping times. These terms, although carefully evaluated, must be considered non-binding for STRADING which can subsequently confirm or modify them, depending on their actual availability and / or requirements. Special terms and conditions of delivery must be agreed in advance between the Customer and STRADING. The courier does not normally call to arrange the day and time of delivery therefore or you choose during the order the express delivery option with telephone appointment (which has a surcharge of € 10), or you from a delivery address where in working hours there is always someone. When picking up the goods please check the integrity of the packages received and in case of anomalies (breakages, bricks, lack of packaging, signs of any kind) to sign the receipt with reserve indicating the reason for this reservation because only in this in case we can replace or refund any damaged goods during transport. It is also possible to collect the goods directly from our warehouses in: Via Famiglia Revelli, 8 21014 Laveno Mombello (VA) Italy
The shipping cost is simulated by the software each time a product is placed in your shopping cart before confirming the order and is based on the weight and volume of the order.
RIGHT OF WITHDRAWAL
We give the private natural person consumer customer who purchases the goods for purposes not related to his business, in the event that, for any reason, he is not satisfied with the products received, to return them to us, at his own expense, within 14 days of receipt at the address : STRADING SRL UNIPERSONALE Via Famiglia Revelli, 8 – 21014 Laveno Mombello (VA). The full refund of the cost paid excluding delivery costs will be made within 14 days with the same payment method used in the order. In any case, the withdrawal cannot be exercised in the case of customized products or standard products but of customized dimensions and/or colors, and/or put into production on customer requests or for used rental and 2nd choice products. In case you want to exercise this right, send an email to email@example.com indicating all your data and the details of the order for which you want to exercise the right of withdrawal.
Without prejudice to the possible applicability of mandatory provisions of law aimed at protecting private consumer customers, any dispute related to these General Conditions will be governed by Italian law and devolved to the exclusive jurisdiction of the Court of Varese.
Cookies are used on our website to offer users a better service and experience. This document describes the categories of cookies we use, their purpose and how to change your preferences. What are cookies? Cookies are small data files stored by the browser on your computer's hard drive. Every time a user returns to visit our website, the browser sends us this information so that we can offer you a personalized experience, which reflects your interests and preferences and facilitates access to our services. What cookies do we use? The cookies we use allow us to recognize users who return to visit the site and their data, in order to avoid them having to enter the same information several times. Furthermore, they allow us to analyze the traffic patterns of users who visit our website in order to improve usability. Here are some types of cookies used on our website: Technical cookies It is possible that technical cookies are used to allow users to use the services requested through our website. Without these cookies, it would not be possible to provide the required services. For example, technical cookies can be used for:
Manage and remember the items added to the cart on the online store;
Allowing users to access secure areas of our website without having to continually log in;
Remember any actions performed by the user (for example, completing a form) when returning to the previous page of a session.
How to change the settings on cookies: Most browsers allow you to delete cookies from your computer's hard drive, to block acceptance of cookies or to receive a warning before a cookie is stored.
INFORMATION ON THE TREATMENT OF PERSONAL DATA REGULATION 2016/679 (GDPR)
1. DEFINITIONS AND HOLDER OF THE TREATMENT
Interested: is the person, physical or legal, whose personal data are processed. Data controller: Strading srl unipersonale via family revelli 8 21014 Laveno Mombello (VA) Italy, tax code and VAT number IT03488650122, Tel. 0332/975461, E-mail: firstname.lastname@example.org PEC: email@example.com da hereinafter also referred to as "Company" or as "Data Controller" Personal Data: all information provided by the Interested Party (as listed in the following Art. 2) and, if registered on this site, the navigation data (IP addresses, devices and programs used). Treatment: any operation or set of operations, performed with or without the aid of automated processes and applied to personal data or sets of personal data, such as collection, registration, organization, structuring, preservation, adaptation or modification, extraction, consultation, use, communication by transmission, diffusion or any other form of making available, comparison, interconnection, limitation, cancellation or destruction.
2. TYPE OF PERSONAL DATA, PURPOSE AND LEGAL BASIS OF THE TREATMENT
Strading srl. is a company that sells consumer goods online and therefore acquires, stores and uses the Personal Data of the data subjects in order to correctly fulfill the contractual obligations deriving from its activity. Strading srl unipersonale acquires, stores and uses only the following personal data:
name and surname and / or company name;
address of residence (or registered office) and / or shipment of the goods;
telephone number (s);
Fiscal code and / or VAT number;
date of birth if indicated;
If payment is made by credit / debit card, the relevant data are not communicated to Strading srl but directly to the payment service operator.
Under no circumstances Strading srl Unipersonale require, preserve or process:
sensitive and judicial data;
credit card numbers or credentials to access payment systems used by the customer. The aforementioned personal data of the interested party are processed by the Company (therefore by its employees or by its collaborators) for the following purposes on the basis of the related legal bases:
contractual purposes: execution of the contract for which the interested party is a party and use of the services offered by the Company;
legal obligations and civil liability of the Company: fulfillment of the obligations under national and supranational legislation, especially accounting and tax, as well as prevention of any form of civil liability for the Company for the activity carried out (for example, by way of as an example but not exhaustive, the Personal Data that can be used to contact the Data Subject is necessary if the Company decides to proceed with a campaign to recall a product that is suspected to be defective);
rights of the Owner: ascertain, exercise or defend the rights of the Company in court or out of court if necessary;
operation of the site: the personal data of the interested party inserted therein are necessary for its operation and for the use of the services offered by the Company through it.
3. MODALITIES OF DATA ACQUISITION AND CONSERVATION
Personal Data is acquired:
directly by the interested party, by filling in the appropriate forms online, the offer forms filled in and sent by post, e-mail, fax, what up etc. ... or delivered by hand to employees or collaborators of the Company or by telephone;
not with the interested party, but through third parties (eg the so-called "Marketplace" such as, for example, Amazon, eBay, ManoMano, etc.) which, as intermediaries in the sale, transmit them to Strading srl unipersonale In case Personal Data not acquired from the Data Subject, but through third parties, the Data Controller will inform the Data Subject by informing the Information Subject by e-mail or by communication within the internal communication system (eg internal e-mail and / or chat) of the third subject. The aforementioned information will be provided by the Data Controller at the latest within one month of obtaining the Personal Data or, if the latter are intended for communication with the Data Subject, at the latest at the time of the first communication with the same, or if communication to another recipient is envisaged, no later than the first communication of personal data. The data thus acquired are stored electronically on servers of Strading srl unipersonale or made available to Strading srl unipersonale by IT service providers specifically appointed as Data Processors of Personal Data by the Owner.
A complete and updated list of appointed data processors can be obtained by contacting the Company by PEC or registered letter with return receipt to the addresses indicated in Art. one.
4. OBLIGATION OF PROVIDING
The provision of personal data by the interested party is mandatory for the fulfillment of contractual obligations and for compliance with the mandatory rules of the law in relation to tax, tax and accounting obligations. In case of refusal of the contribution by the interested party, Strading srl unipersonale can not accept any order or execute any contract.
5. DATA RETENTION PERIOD
The Personal Data of the Interested Party will be kept for the entire duration of the contract and, after termination, for 11 years in order to fulfill the related tax and tax obligations. In the event of a judicial or out-of-court dispute, the Personal Data will be kept for the entire duration of the same and until the expiry date of the appeal actions expires. Once the aforementioned terms have elapsed, the personal data of the interested party will be deleted, compatibly with the technical procedures set up for this purpose.
6. AUTONOMOUS HOLDERS, RESPONSIBLE FOR TREATMENT AND ADDRESS OF THE PERSONAL DATA
In addition to the Data Controller, the Personal Data of the Data Subject may be processed by third parties operating as independent Data Controllers such as, by way of example, companies that offer shipping and / or porterage services of goods, Strading providers srl Unipersonale from whose warehouses part directly the goods destined to the final customers of Strading srl Unipersonale who must prepare the documents for the delivery to the courier that will transport the goods, suppliers of Strading srl Unipersonale to which it is forwarded a complaint sent by a customer to Strading srl Unipersonale about the quality of products sold or pre and post sales assistance companies or customer satisfaction surveys about the products and services sold by Strading srl Unipersonale (eg certified company such as eg Trustpilot). Furthermore, as in the case of IT services referred to in Art. 3, Personal Data may be processed, on behalf of the Company, by authorized external parties and designated as Personal Data Processing Managers, to whom appropriate operating instructions are given. A complete and updated list of the Personal Data Processing Managers appointed can be obtained by contacting the Company by PEC or registered A / R at the addresses under Art. 1. Finally, the Recipients of the Personal Data of the interested party may be the Judicial or Administrative Authority to whom they must be notified for the fulfillment of specific legal obligations.
7. USE OF DATA FOR MARKETING PURPOSES
If the interested party soon has his specific consent, his Personal Data may be used for marketing or survey activities such as the sending of communications, newsletters, etc., both by the Owner and by designated persons. In this case, the Personal Data will be stored and used for this purpose until the revocation of the consent by the interested party.
8. RIGHTS OF THE INTERESTED PARTY AND COMPLAINTS TO THE CONTROL AUTHORITY
The interested party has the right:
to access personal data concerning him;
to obtain the correction of such data or the limitation of the processing concerning him;
to oppose the treatment;
to obtain the cancellation of personal data concerning him;
to receive, if the processing is based on consent or contract and is carried out with automated tools, in a structured format, commonly used and readable by automatic device, their personal data, as well as, if technically
possible, to transmit them to another holder without impediments. To exercise the aforementioned rights, the interested party may contact the Company at the e-mail address firstname.lastname@example.org
The interested party also has the right to lodge a complaint with the competent Supervisory Authority in the Member State in which he is habitually resident or employed or of the State in which he has been present alleged violation.
10. SECURITY OF PERSONAL DATA
The Owner has adopted specific security measures to prevent the loss of personal data of the interested party, illicit or incorrect use and unauthorized access. However, it is necessary that the interested party uses devices equipped with suitable instruments for this purpose (such as, for example, updated antivirus and internet connection that guarantees the transmission of data through firewalls, anti-spam filters, etc.).